The story of the package delivery application is a common one. A customer comes to us asking us to help improve their business process. In this case, our customer was using excel spreadsheets and manual data entry to manage a complex and sensitive collection of packages that he was charged with delivering. These packages needed to be tracked and accounted for from pick-up to drop-off along with any exception handling along the way.
We worked closely with this customer to identify their process, and design a new way for them to do business. We worked with their suppliers to develop integrations that worked for their needs and saved them time. Further, we simplified their ability to answer the question “where is package X?”.
Drivers access the application via their mobile phones and administrators can access it via desktop web as needed.